Virtual Service Assistant (VSA) is an online scheduling tool designed to give your clients the power and the convenience to schedule and manage service activity online. Re-directing this activity will ease your phone traffic and allow your service advisors more face time with your clients. This means increased brand recognition, customer loyalty, and an increased opportunity to sell.

VSA gives your clients the ability to schedule their service appointments, check the status of vehicles, view their own repair history, and maintain their account information online.
VSA is a web-based tool that captures email addresses improving any future email marketing capabilities.

• Customer interface is completely customizable to the look and feel of your website
• Clients have the ability to schedule, reschedule, and cancel appointments online at any time 24/7
• Bi-lateral DMS integration ensures the accuracy and timeliness of data in all dealership systems
• Customer access to real-time status checks and vehicle history
• And much more…

As a preferred vendor of BMW of North America, Mercedes-Benz USA and Lexus, we have designed a solution that will meet your needs and a pricing structure that will make you smile. As consultants we spend most of our time in centers just like yours. As innovators we listen to your ideas and create tools that will improve the way you do business. Let us help you ease your phone traffic and give your customers the premier experience they’ve come to expect. Take a few minutes to speak with us; it will be well worth your while.